Privacy and Refund Policy

Refund Policy
At PakPhone Accessories, we strive to ensure that our customers are satisfied with their purchases. If you are not satisfied with your purchase, we offer the following refund policy:

Eligibility for Refund
– Products must be returned within 7-14 days of delivery.
– Products must be in their original condition and packaging.
– Products must not have been used or damaged.

Refund Process
– To initiate a refund, please contact our customer support team at [contact email/phone number].
– Provide your order number, reason for return, and any other relevant details.
– We will review your request and respond within 2-3 business days.
– If your refund is approved, we will issue a refund to your original payment method.

Refund Amount
– You will receive a full refund of the purchase price, minus any shipping costs.
– If the product is damaged or defective, we may offer a replacement or a full refund, including shipping costs.

Shipping Costs
– You are responsible for the cost of shipping the product back to us, unless the product is damaged or defective.

Exceptions
– Certain products, such as customized or personalized items, may not be eligible for refunds.
– We reserve the right to refuse refunds for products that have been used or damaged.

Contact Us
If you have any questions or concerns about our refund policy, please contact us at [contact email/phone number]. We are committed to providing excellent customer service and ensuring that you are satisfied with your purchase.

By purchasing from PakPhone Accessories, you acknowledge that you have read, understood, and agree to be bound by our refund policy.